Forgetting your password or needing to set your password is something that is becoming part of our daily lives. There is ALWAYS another system, site or tool we need to remember the password for.

We understand this challenge intimately and unfortunately, this is a challenge that will exist for many years to come.

So what we try to do here at AdvantageLearn.com is to make this process easy for you by enabling a slick and fast password reset flow. In this article, I will outline how you can reset your password. 

Here is a quick video walking you through the steps quickly, if you need more detail then please read and work through the 8 steps below.

Step 1: Get your username

Your username is the first step to getting access. When you signed up for AdvantageLearn.com you would have entered your email address or an email address for the learner(s) you are purchasing for. Your email address is one of the usernames we attach to your profile so all you should have to know is your email address. *Quick Tip: Can't remember which email address you signed up with? Just search for "Advantage Learn" in all of your email inboxes, you will find an order complete email or a "you've been enrolled" email - take note of where that email was sent - that is the correct username!*

Step 2: Open your email - the email mentioned in step 1

For security reasons resetting your password requires you to receive an email from us so that we can prevent someone else from getting access to your account. So open you respective email so that account so that you can receive the email from AdvantageLearn.com

NB: Sometimes your spam filters / junk mail filters are super strong and so you may need to check those and make sure that we (AdvantageLearn.com) are not marked as spam. We take spamming very seriously, strong NO SPAM policy here at AdvantageLearn.com so rest assured we will not send you anything you don't need. *Quick Tip: If you have strong spam filters, make sure to add [email protected] to your contacts list.*

Step 3: Go to the reset password page of AdvantageLearn.com

Simply follow this link to get to this page. This is where you can reset your password.

Step 4: Enter your email address and hit 'Reset Password'

Step 5: Check your email for the reset password link

Open your email account (Step 2) and look for the reset password email from AdvantageLearn.com.

The email will look something like this: 

If you can't find the email then just search 'Advantage Learn' in your email and you should find it. 

Step 6: Click the reset password link that was sent to you and input a new password

You will see the following screen after clicking the reset password link. Please choose something that you will remember! Please make sure it is a strong password, this is very important for security reasons and we have put in some helpful logic to check this for you. 

Step 7: Hit [Change Password] and you will get this screen

Step 8: Click [Log in] and login with your email and your recently set password.

You're all set! I really hope this helps, if you need more help then please get in touch with us.

Please don't hesitate to ask us for assistance if you are struggling to reset your password 😄.

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