Are you wanting to resubscribe to Maths Online? This guide will help you reactivate your subscription without needing to order Maths Online.
Please read carefully through the 3 steps before starting.
Go to your subscription page.
Go to your subscriptions in your billing account. If you are a learner you will need to ask the person who originally purchased Maths Online to log in and do this from their account.
Click here to go directly to the subscriptions page. Or, log in then click My Dashboard then My Account then Subscriptions.
On the subscriptions page, you'll find a list of all your subscriptions.
In the below screenshot you can see that my subscription #80880 is Cancelled
Click View to view your subscription details.
In your subscription you should see a button that reads Resubscribe, see screenshot below.
You'll proceed to step 3 in the checkout after clicking Resubscribe, see screenshot below.
You can update your details on the billing page before continuing. When you are happy click Place Order.
After you have completed your order you can check that the order was placed successfully by going to your orders. My resubscribe order #AL-25576 is completed, see screenshot.
In your subscriptions you'll see your subscription will be active again. You will receive a new subscription number, my new subscription is #83285 and it is active, see screenshot below.
You can see that my subscription has a new billing date, your new billing date will be the date of your renewal order completion date.
You can find more info about your subscription by clicking view, see screenshot below.
That's it! Your subscription is active again and you can continue learning.
Please don't hesitate to ask us for assistance if you are struggling to reactivate your subscription 😄.