Have you got a pending payment order and would like to complete it?

Please read carefully through this full guide before starting.

Step 1

To check your order status.
Go to your orders in your billing account. If you are a learner you will need to ask the person who tried to order for you to log in and do this from their account.
Click **here** to go directly to the order page.
Or log in then click My Dashboard then My Account then Orders.
On the orders page, you'll find a list of all your orders.

In the below screenshot you can see that my order #AL-25343 is Pending payment.
Click Pay to pay for your order.



Step 2

After clicking pay you will be taken to the billing page.
You can review and make changes to your billing details here, you can also change your payment method here._Learn more about changing your payment method_ _here__._



When you are happy continue by confirming that you have read and accepted our terms of use, terms of sale, security policy, refund policy and privacy policy.
After accepting our policies click Place order and complete the payment step**.** 

Finished

That's it! Your order will be completed.

Please don't hesitate to ask us for assistance if you are struggling to complete your order 😄.
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