Question 1

Not receiving our emails?

Accepted Answer

Have you experienced problems receiving our email newsletters, notifications or e-alerts from Advantage Learn?

If this is unfortunately the case, these messages may have been mistakenly filtered out of your inbox by your email client. There could be a number of reasons for this. For example, it may be because your IT department or your Internet service provider (ISP) is blocking the email or mistaking it for spam. We call these email deliverability issues and don’t worry, they happen! In this help article we will outline some methods to help ensure you always receive the important information we are sending. That’s right, we always send important information :) No spam. Never.

Right. Let’s solve this issue, the first step is to ensure that your email client is not automatically adding us to SPAM / JUNK. Please, see some steps below to ensure this doesn’t happen. We have tried to outline the steps for all the major email clients but the essence of the solution is similar for all.

MS Outlook:

Select Actions | Junk E-mail | Junk E-mail Options… from the menu in Outlook.
Go to the Safe Senders tab.
Click Add….
Type "advantagelearn.com".
Click "OK".
Click "OK" again.

Gmail:

Login to your Gmail account, just like you would to check your email.
At the top RIGHT SIDE, click the link that says SETTINGS.
At the top of the screen that says MAIL SETTINGS, click the link that says FILTERS (second from left).
On the FILTERS scre

Question 2

Looking for grade 12 past papers?

Accepted Answer

We have all the Grade 12 past papers on our website from 2011 to 2019. This page has the best list of both IEB and DBE matric past exam papers for the NSC exams.

Go directly to our Grade 12 Past Papers page.

The past exam papers are listed with the most recent past exam papers first and ending with the oldest. Where appropriate, they also have their accompanying marking guidelines or memo’s, plus answer sheets and inserts.

Everyone has access to all grade 12 past papers 😄 !

How to use the Grade 12 past exam papers page?

There are two main ways to find the past exam paper you are looking for.

You can scroll down to find your past papers subject and click “expand” to see all the papers from 2011 for both IEB and DBE.
You can use the drop-down searches to find the subject, year and syllabus of the paper you are looking for.

To view the papers follow these 4 steps

Click Expand on the subject you wish to view.
Click on the title of the paper you wish to download.
Wait for a moment for the download to begin, it'll automatically start the download.
After downloading open the file on your computer or mobile device.

Happy Learning 🎓

Question 3

How to begin learning

Accepted Answer

When we have to use something new it is always difficult at first to navigate. Let me help you get to your first lesson.

What lesson are you trying to access?

You need to know what you are looking for. If you are looking to study with the NBT course you just purchased (or the free NBT quiz) then you need to head over to My Courses where you will see your course.

If you have subscribed to Maths Online then you need to go to My Maths Online to view the learning Paths. If you need help in understanding a learning path then read this article.

If you are an AP Maths student and have purchased a AP Maths course with us, or are studying AP Maths at one of our centers then you also can find your course in My Courses.

Happy learning 🎓

Question 4

IEB memos

Accepted Answer

The IEB does not publicly release memos for their past papers on other websites. You can get the memos directly from the IEB website.

Please follow this link to their past papers page: https://www.ieb.co.za/pages/pastiebpaperslibrary

Happy learning 🎓

Question 5

How to contact us?

Accepted Answer

Three ways you can contact us

LIVE CHAT If you need help with a Maths question or any other help all you need to do
is click on the live chat button at the bottom on the right hand side and it
will take you to our live chat. Monday to Fridays 8.00am 16.30pm. Excluding Public Holidays.
Email us at info@advantagelearn.com
Call us on 071 500 4951 operating hours 8.30am to 16.30pm Monday to Friday

Question 6

How to prepare for the live lesson / webinar:

Accepted Answer

How to prepare for the live lesson / webinar:

Register:

You will have been given a registration link by our team, simply click the link and enter your name & email address to register. If it is a public webinar you should find a registration link on our Webinars page: https://advantagelearn.com/webinars/.

Download Zoom:

Download and install the Zoom application to your device before the webinar date by following this link: https://zoom.us/support/download

You can use a Mac, PC, tablet or any iOS/Android device.
You do not need an account, just install.

Internet connection:

We recommend that you have a stable and fast internet connection via wifi or ethernet. The audio and video stream will be data heavy so you want to avoid using your mobile data if possible.

Allocate time:

Digital events very in length, we will often give an estimated length which we recommend you allocate to be able to participate in the full event.

Joining live lesson (on the day):

If you have installed the Zoom application on your device you can either follow the original registration link or a new join link which will be provided - both will allow you to join at the time of the event.
It will open your browser an

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