Have you experienced problems receiving our email newsletters, notifications or e-alerts from Advantage Learn?

If this is unfortunately the case, these messages may have been mistakenly filtered out of your inbox by your email client. There could be a number of reasons for this. For example, it may be because your IT department or your Internet service provider (ISP) is blocking the email or mistaking it for spam. We call these email deliverability issues and don’t worry, they happen! In this help article we will outline some methods to help ensure you always receive the important information we are sending. That’s right, we always send important information :) No spam. Never.

Right. Let’s solve this issue, the first step is to ensure that your email client is not automatically adding us to SPAM / JUNK. Please, see some steps below to ensure this doesn’t happen. We have tried to outline the steps for all the major email clients but the essence of the solution is similar for all.

MS Outlook:

Select Actions | Junk E-mail | Junk E-mail Options… from the menu in Outlook.
Go to the Safe Senders tab.
Click Add….
Type "advantagelearn.com".
Click "OK".
Click "OK" again.

Gmail:

Login to your Gmail account, just like you would to check your email.
At the top RIGHT SIDE, click the link that says SETTINGS.
At the top of the screen that says MAIL SETTINGS, click the link that says FILTERS (second from left).
On the FILTERS scre

Question 2

Looking for grade 12 past papers?

Accepted Answer

We have all the Grade 12 past papers on our website from 2011 to 2019. This page has the best list of both IEB and DBE matric past exam papers for the NSC exams.

Go directly to our Grade 12 Past Papers page.

The past exam papers are listed with the most recent past exam papers first and ending with the oldest. Where appropriate, they also have their accompanying marking guidelines or memo’s, plus answer sheets and inserts.

Everyone has access to all grade 12 past papers 😄 !

How to use the Grade 12 past exam papers page?

There are two main ways to find the past exam paper you are looking for.

You can scroll down to find your past papers subject and click “expand” to see all the papers from 2011 for both IEB and DBE.
You can use the drop-down searches to find the subject, year and syllabus of the paper you are looking for.

To view the papers follow these 4 steps

Click Expand on the subject you wish to view.
Click on the title of the paper you wish to download.
Wait for a moment for the download to begin, it'll automatically start the download.
After downloading open the file on your computer or mobile device.

Happy Learning 🎓

Question 3

IEB memos

Accepted Answer

The IEB does not publicly release memos for their past papers on other websites. You can get the memos directly from the IEB website.

Please follow this link to their past papers page: https://www.ieb.co.za/pages/pastiebpaperslibrary

Happy learning 🎓

Question 4

How to begin learning

Accepted Answer

When we have to use something new it is always difficult at first to navigate. Let me help you get to your first lesson.

What lesson are you trying to access?

You need to know what you are looking for. If you are looking to study with the NBT course you just purchased (or the free NBT quiz) then you need to head over to My Courses where you will see your course.

If you have subscribed to Maths Online then you need to go to My Maths Online to view the learning Paths. If you need help in understanding a learning path then read this article.

If you are an AP Maths student and have purchased a AP Maths course with us, or are studying AP Maths at one of our centers then you also can find your course in My Courses.

Happy learning 🎓

Question 5

How to contact us?

Accepted Answer

Three ways you can contact us

LIVE CHAT If you need help with a Maths question or any other help all you need to do
is click on the live chat button at the bottom on the right hand side and it
will take you to our live chat. Monday to Fridays 8.00am 16.30pm. Excluding Public Holidays.
Email us at info@advantagelearn.com
Call us on 071 500 4951 operating hours 8.30am to 16.30pm Monday to Friday

Question 6

Why can I only be on one Learning Path at a time?

Accepted Answer

Learning Paths are pretty complex. If you complete a lesson that falls within more than one learning path then our clever system will mark that lesson as complete in all the Learning Paths that it is a part of. Whilst you learn, the clever system also keeps you on the current path and knows what the next lesson is when you complete a lesson, making your learning simple for you!

Because of this we need to keep you on one Learning Path at a time. However you can switch Learning Paths at a click of a button! It's very easy to do.

You have to do this so our clever system doesn't get confused and knows which Learning Path you are focussing on!

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